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PRIVACY POLICY

Last updated 23rd May 2024

  • "WraithStation" refers to the staff team of WraithStation events.

  • "Director of WraithStation" refers to Wraithzeon, who is responsible for WraithStation.

  • "WraithStation Originals" refers to shows and events ran by WraithStation, excluding The Quiz Live and other partnered events.

  • "WraithStation website" refers to this website (www.wraithstation.com) as well as subdomains of wraithstation.com (such as www.subdomain.wraithstation.com)

  • "TQL" refers to the staff team of The Quiz Live.

  • "Director of TQL" refers to TheHappywheels1, who is responsible for TQL.

  • "The Quiz Live" is an event series ran by TQL and partnered with WraithStation.

  • "TQL website" refers to the The Quiz Live website (www.thequizlive.com)

THIS WEBSITE

WraithStation collects some basic analytics from the WraithStation website.  These analytics may include your approximate location (country and city) and device (mobile or desktop).  Analytics are grouped and not personally identifiable.  Analytics are only visible to the Director of WraithStation.

TQL do not see or collect any user information from the TQL website.

APPLICATIONS, FORMS, SHOWS & EVENTS

WraithStation and TQL may collect the following information from applicants:

  • name and/or nickname

  • pronouns

  • age bracket (13-15, 16-17, 18+)

  • email address

  • Discord ID

  • Minecraft IGN and UUID

  • profile picture

  • social links, such as YouTube, Twitch and Twitter

  • broad locational data (country, time zone)

  • IP address (if you join one of our Minecraft servers)

  • publicly available information such as your public profile information or stream analytics

  • other information you voluntarily choose to share with us.

We collect this in order to:

  • process applications and ticket bookings

  • allow players to join and play on our Minecraft servers

  • allow other event functionality such as team communication channels

  • send you information about events you are participating in

  • promote you and your social media links on our website and socials

  • collect feedback

  • deliver prizes and awards for winning giveaways and competitions

  • provide a safe and comfortable environment for everyone involved in WraithStation and WraithStation-partnered events (including The Quiz Live).

By submitting an application or ticket booking, you consent to us attempting to contact you through the contact method/s you have provided, for the above purposes.

 

We only use your information for the purposes stated above. Application and booking form submissions are only visible to WraithStation and TQL staff, with the exception of third parties as described below. Sensitive data such as IP address is only visible to the Director of WraithStation and/or the Director of TQL, with the exception of third parties as described below.

MEMBERSHIPS & MERCHANDISE

WraithStation may collect the following information from donors and paid members: name and/or nickname, email address, and postal address (when purchasing physical goods).

 

We collect this in order to send you the products you have ordered, provide you with membership benefits as applicable, and send you shipping alerts and/or updates on your order.

 

We only use your information for the purposes stated above. Information provided is only visible to the Director of WraithStation, with the exception of third parties as described below.

FEEDBACK & TESTIMONIALS

WraithStation may collect and store feedback about our events in order to track performance, improve future shows, and use as testimonials for marketing purposes. We will never publish your feedback publicly, or use it as a testimonial of WraithStation without your consent.

MAILING LIST & NEWSLETTER

WraithStation may collect the following information if you sign up to one of our newsletters: name and/or nickname, and email address.

 

We can also see analytics related to our emails, such as views and clicks, as well as audience demographics such as age, gender and country. These may be in connection with your name and email address.

 

We collect this in order to send you marketing material via email, such as information about event opportunities you may be interested in, and analyse how our email campaigns perform.

 

We only use your information for the purposes stated above. Information provided is only visible to the Director of WraithStation, with the exception of third parties as described below.

CUSTOMER SERVICE REQUESTS

If you contact us to request assistance, we may collect your contact information as provided directly by you, for example your name and/or nickname, email address, social handles or Discord ID, as well as any additional information you may choose to share within your message.

THIRD PARTIES

This privacy policy applies solely to information collected by WraithStation and TQL.

 

The WraithStation website and the TQL website contain links to other websites. We encourage you to read the privacy statements of each website that collects personally identifiable information.

 

WraithStation and TQL use the following third party tools for the day-to-day running of the studio, which may collect additional information in accordance with their own privacy policies.

 

Information may be shared with additional third parties where we are required to do so by law.

Website & domain hosting: 

Carrd, IONOS, Wix, Wordpress

Admin tools such as documents, forms and databases:

Google, Microsoft Forms, Notion, Notion Forms, Airtable

Live web chat:

Tidio

 

Email marketing:

Mailchimp

 

Community & marketing:

Discord, Twitter / X, Instagram, Threads, Bluesky

Map websites:

Planet Minecraft

 

Minecraft server hosting:

Minecraft, Apex Hosting, Bisect Hosting, StickyPiston Hosting

 

Donations, fundraising, merchandise, store orders and payments:

Ko-fi, FourthWall, Paypal, Stripe, Tiltify

DELETION OF YOUR DATA

You may request a copy of or deletion of all data held about you by WraithStation and TQL, by emailing wraith@wraithstation.com

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